We want you to love your jewelry. If for any reason it’s not quite right, you may return your item within 30 days of delivery for a refund, exchange, or store credit.
Returned pieces must be unworn, in new condition, and sent back in their original, undamaged packaging.

• Earrings may be returned if unworn and in original condition.

• Made-to-order and Sample pieces are final sale and cannot be returned.

• Shipping fees, gift packaging, and gift cards are non-refundable.

Return Processing

Once your return arrives at our studio, please allow up to 14 business days for processing (this may take a little longer during busy seasons).

• You’ll receive an email confirmation once your return has been completed.

• Refunds are issued to your original payment method and may take up to 7 business days to appear in your account, depending on your bank.

• Exchanges will be shipped after your return has been processed.

• Store credit will be issued on the day your return is approved.

Please note that original shipping costs are non-refundable. We are not responsible for items lost or stolen during transit. If you experience any issues with your prepaid return label, our Customer Care team is here to help!

To begin your return and receive a prepaid shipping label, please write your message here.